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The epidemic situation is grim as Shanghai has seen the sporadic outbreaks and fast spread of the epidemic since March. Since the current-round epidemic outbreaks, Sofitel Shanghai Hyland has performed its responsibility as a state-owned enterprise, devoted itself to the fight against the epidemic, and endeavored to build a shield against the epidemic to keep staff and guests safe.

To keep the hotel running, Party members and League members of the hotel applied for staying on duty during the lockdown of Puxi. Among them were senior staff and new staff.

On the noon of April 11, the Huangpu Culture and Tourism Administration coordinated with the hotel to accommodate guests from The Westin Bund Center Shanghai as the latter was urgently needed to make room for Shanghai-aiding medical teams from other provinces. Facing the grim epidemic situation, the hotel was duty-bound. However, the number of guests doubled after the accommodation, putting heavy pressure on the operation of the existing facilities and equipment, and more on the provision of supplies and staffing. The Catering Department became more short of hands to meet the daily dining needs of over 60 guests.

Facing the shortage of hands, a temporary mobile team, spontaneously constituted by Party members, League members and young backbone of logistics departments, including Cai Jun from the Engineering Department, Fu Jiayun and Xu Chengyang from the Human Resources Department, Song Ye from the Finance Department and Yan Qingjin from the Reservation Department, joined the support to the Catering Department. At the very moment, they turned chefs, attendants and cashiers responsible for diner reception and guidance, meal distribution, cashiering and bill signing, to greatly ease the pressure of the Catering Department working around the clock.

While fulfilling its own duties, the new force has undertaken a lot of extra work. It has gone wherever it was needed. While being busy with catering services, it has received guests, helped in the staff kitchen, provided volunteer services for nucleic acid testing and antigen testing, and snapped up food. The whole hotel has united as one regardless of departments and positions, worked without complaints, helped each other, overcome difficulties with heavy responsibilities on shoulders, stayed true to their original aspiration, stuck to their posts, given play to the leading role of Party members and League members, endeavored to serve guests, and demonstrated their sense of mission and responsibility in the current battle against the epidemic.